Dealer questions, answered directly
What to know before changing your dealership website provider.
These answers cover the managed service, dealership responsibilities, SEO, inventory, shopper pathways, implementation, and pricing.
Frequently asked questions
Website and managed service
What does Showroom InSite provide?
Showroom InSite builds and manages dealership websites. The offer includes agreed website development, ongoing content and site operations, SEO, inventory and promotional merchandising, shopper pathways, support, reporting, and improvement work.
What does the dealership still control?
The dealership retains approval over its brand, offers, disclosures, contacts, destinations, permissions, and data use. The operating agreement should identify what Showroom InSite owns, what the dealership supplies or approves, and what third parties control.
Can the service support more than one rooftop?
The offer can cover an individual dealership or a dealer group. Discovery defines the architecture, permissions, shared content, approval structure, and reporting for each rooftop.
Frequently asked questions
SEO, inventory, and promotions
What does ongoing SEO include?
The scope can include technical, local, inventory, on-page, and content SEO: crawl controls, canonicals, redirects, sitemaps, page health, internal links, useful dealership content, and reporting that separates work completed, organic visibility, engagement, and leads.
How does Showroom InSite use vehicle and research data?
Approved and properly licensed data can support useful SRP, VDP, model, comparison, label, incentive, and research experiences. We document the source, rights, accuracy, refresh behavior, canonical treatment, and vehicle lifecycle controls for each data set.
Can you manage OEM and dealership promotions?
Showroom InSite manages responsive promotions for approved OEM programs, dealership offers, inventory campaigns, events, service, and parts. Program documents establish eligibility, incentive terms, brand rules, and co-op requirements for each campaign.
Frequently asked questions
Shopper pathways and dealer systems
Do you provide chat, forms, and phone pathways?
Yes. The offer includes purpose-specific shopper pathways and dealer-approved automated assistance. Each live path needs approved fields, notices, destination, follow-up owner, consent behavior, delivery verification, and a human fallback.
Where do website leads go?
Leads go into the dealership’s approved workflow with the relevant shopper, vehicle or department, page, campaign, timestamp, and consent context. We confirm and test the destination and transport during implementation.
Does Showroom InSite integrate with every CRM or DMS?
Connections are scoped system by system. Showroom InSite verifies data direction, transport, acknowledgement, duplicate controls, retries, failure alerts, fallback ownership, and permissions for each approved destination.
Frequently asked questions
Implementation and pricing
What happens during implementation?
The process covers discovery and source mapping, dealership configuration and website build, responsive and workflow verification, launch approval, and the transition into ongoing management. Responsibilities, deliverables, completion signals, and open risks stay explicit at each gate.
How is pricing determined?
Pricing is tailored to rooftops, website and migration scope, inventory and data sources, required pathways and connections, training, support, SEO, content, merchandising, and expected ongoing work. The proposal should separate implementation, recurring service, optional work, third-party costs, assumptions, and exclusions.
What should we prepare for a useful demo?
Bring your current website, key search and merchandising concerns, inventory and promotion workflow, important shopper pathways, approved lead destinations, and the people who own the decision. The demo can then focus on the dealership’s real operating questions.
Bring the questions specific to your dealership.
We’ll review your current website, search visibility, inventory experience, promotions, lead pathways, and dealer-system workflow.
